Description of conditions
Buyer - an individual who places orders in an online store www.galasveikals .lv and is the recipient of the ordered Goods. The buyer uses the goods purchased in the online store www.galasveikals.lv, for their personal needs, the needs of their family members and relatives, or for other purposes.
Seller - www.galasveikals.lv
Online store - a website on the Internet that has an Internet address www.galasveikals.lv . Buyers are offered the Seller's goods for registration in the online store, as well as the terms of payment and delivery of the ordered goods.
Website - www.galasveikals.lv
A commodity is a material unit that is in circulation and put up for sale on the website.
Order - a duly executed request of the Customer for the delivery of the selected product on the website to the address specified by the Customer. The delivery service is the Seller's partner who controls the delivery service of goods by third parties to the Customer.
Customer Service is a Service Service owned by the Seller that monitors and processes orders placed on the Customer's website.
External site - other sites on the Internet, links to which are posted on the site www.galasveikals.lv .
1. General provisions
1.1. The owner and administrator of the website is VINTO SIA.
1.2. Ordering goods through the online store www.galasveikals.lv , The Customer agrees to the terms of sale of the goods (hereinafter referred to as the Terms), which are explained below.
1.3. These Terms and Conditions, as well as product information posted on the Website, are publicly available.
1.4. The relationship between the Buyer and the Seller is regulated by the legislation of the Republic of Latvia.
1.5. The Seller reserves the right to make changes to these Terms and Conditions.
2.1. The execution of the order is available to the Customer with or without registration on the website.
2.2. The Seller is not responsible for the accuracy and reliability of the information provided by the Buyer in the registration form.
2.3. The Client undertakes not to disclose his login and password, which were specified in the registration form. If the Customer suspects the disclosure of the user name or password or suspects their use by third parties, the Customer undertakes to inform the Seller immediately by sending an email to the Customer Support Service. The letter must be sent from the email address specified in the registration form.
3. Making an order and the terms of its execution.
3.1. The Customer can place an Order by selecting the product he likes. The shopping cart is created based on the customer's choice.
3.2. When placing an order, the Customer specifies the following information: The name of the recipient. Delivery Address Contact Phone Email Address
3.3. After successful completion of the Order, the invoice and information about the status of the Order will be sent to the Customer's email address. The order status indicates at what stage of processing the Customer's order is.
3.4. If the Buyer has placed an order for goods in excess of the quantity specified in the warehouse of the Seller or cooperation partners, the Seller informs the Buyer about this by sending an email to the email address specified by the Buyer during Registration. The Customer has the right to pay for and receive the goods in the quantity available in stock, or cancel this item in the order, or, alternatively, accept the seller's offer to postpone the order until the specified goods are available from the Seller. or partners' warehouse. If the Buyer has not agreed with the Seller within 3 business days, the Seller has the right to cancel this order completely and refund the money if the payment has been made.
3.5. The Buyer must choose one of the possible ways to deliver the goods by the Seller and pay for the order. The customer confirms that the specified delivery address is correct.
3.6. The information materials posted on the website cannot fully reflect the characteristics of the product (including color, size, technical parameters, shape). Before placing an Order, the Customer has the right to contact the Seller to clarify the details of the Goods. If the Buyer has not contacted the Seller to receive detailed recommendations and explanations on the product, order order and delivery, it is considered that the Customer does not doubt the characteristics of the product, the order of payment and delivery of the order when placing the order.
3.7. If the goods are not in the required quantity of the Seller or cooperation partners, including for reasons beyond the Seller's control, the Seller has the right to cancel this position in the Customer's Order by informing the Customer by sending a notification to the email address. -Mail Address
3.8. Description of the goods posted in the online store www.galasveikals.lv , is informative in nature, and the use of this information does not create legal obligations between the visitor and the owner of the online store. The product description may not meet the criteria of the buyer's information requests.
3.9. Owners of the online store www.galasveikals .lv is not responsible for the correct display of the colors of the photo on the buyer's monitor or other devices used to view the goods.
3.10. In all cases, it is considered that the Buyer, after placing the Order, has read and agreed without objection to all the terms of the Seller, as well as to all other conditions specified in the Order and the Goods.
4.1 The Seller undertakes to ship the goods within 1-2 business days after sending the order confirmation and/or payment in full to the Customer. This period does not apply to cases when the required product is not in stock www.galasveikals.lv , and the Customer is informed about the delivery of the ordered goods from the manufacturer's or distributor's warehouse when placing an order. Special terms of delivery and availability are indicated on the page of each product. At the same time, the Customer agrees that in exceptional cases, delivery may be delayed due to unforeseen circumstances. In this case, the support service www.galasveikals .lv will immediately contact the Customer and coordinate delivery issues. The goods are delivered to all regions of Latvia, as well as to the countries indicated in the section "Delivery of goods" on the website.
4.2 The Seller does everything in his power to comply with the specified delivery times, but delays in the delivery of the Goods are possible for reasons beyond the Seller's control.
4.3 The Customer undertakes to accept the goods himself. If he cannot accept the goods himself, but the goods were delivered to the specified address based on the information provided by the Customer, the Customer has no right to make claims in connection with unsatisfactory delivery of the goods.
4.4 In all cases when the courier delivers the goods to the buyer, if the parcel package is crumpled, wet or otherwise damaged from the outside, the Customer must indicate this in the confirmation of receipt of the parcel (by writing a comment). or write a separate report on such defects. The customer must do this in the presence of the courier. If the Client has not done so, www.galasveikals .lv is exempt from liability to the Customer for the goods and the status of their delivery, if the customer has not indicated these damages in the delivery confirmation.
4.5 In cases when the Buyer discovers upon receipt of the goods that the consignment does not contain the relevant goods or the goods do not have the correct size, color or other inaccuracies, the Customer must immediately inform the www.galasveikals.lv
4.6 The risk of accidental loss or damage to the Goods passes to the Buyer when the Buyer receives an Order from the delivery service.
4.7 In cases where the Goods were not delivered to the Customer due to the loss of the parcel or due to the fault of postal (courier) service employees, the Seller reimburses the Buyer for the cost of the paid goods and delivery only after the Seller has received confirmation or compensation from the postal service.
4.8 Delivery methods are indicated on the website in the section "Delivery of goods".
4.9 The Order is delivered to the Customer or the person specified in the Order as the recipient of this Order.
4.10 The goods are delivered to all countries and regions, which can be specified by placing the delivery address in the order on the page www.galasveikals.lv .
5. Payment for the goods.
5.1 The price of the product is indicated on the website. In case of incorrect price of the ordered Product due to employees or technical reasons, the Seller must inform the Customer at the earliest opportunity to cancel or confirm the Customer's Order. If it is impossible to contact the Customer, a notification is sent to the email address specified during registration, and the specified Order is considered canceled. If the Order has been paid, the Seller returns the payment for the goods and delivery.
5.2 The Buyer pays for the selected product using one of the payment methods offered www.galasveikals.lv, depending on the delivery address and delivery service. More detailed information about the available payment methods is available in the "Payment for orders" section on the website.
5.3 If the opportunity is given and the Customer chooses to pay for the goods in cash when the courier delivers the goods, the ordered goods are sent to the customer only after he contacts the Customer and makes sure that the order is valid and the delivery address is specified. right.
5.4 If the Buyer chooses one of the online payment methods, he undertakes to pay for the goods immediately, otherwise he loses the right to make claims about the violation of the terms of delivery of the goods.
5.5 The customer's order is transferred for preparation and shipment only after its full payment.
5.6 The goods delivered from the warehouse of the manufacturer or supplier can only be paid by a payment card or by bank transfer. If the Buyer chooses to pay upon receipt of the goods when ordering such goods, the Seller has the right to cancel the order.
5.7 The Seller has the right to provide the Buyer with discounts on the Goods and offer the Buyer participation in loyalty programs. The Seller has the right to unilaterally change them.